Welcome TO Snowshoe

That Cheat Mountain magic is on its way and so is your trip to Snowshoe. Make your experience as smooth and memorable as possible with this guide on all you need to know before you go. View important lift ticket, lesson, or rental information, and steps to take to simplify your journey. Be sure to complete any required documentation before your trip. And if you have any additional questions, contact us. We're here to help you explore all Snowshoe has to offer.


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    • Prepare for Your Bike Trip

      Bike Lift Tickets and Passes
      Snowshoe lift tickets are only valid for the date(s) indicated on your ticket.
      Snowshoe Bike Park season passes give you unlimited access to over 40 trails and 1,500 feet of vertical descent the entire summer season.
      *Limited Park Hours: The Basin Trails will be open with Ballhooter lift access from 10:00 AM - 6:00 PM.
      *Full Park Hours: The Basin Trails will be open with Ballhooter lift access from 10:00 AM - 6:00 PM. The Western Territory trails will also be open with Western Express lift access from 10:00 AM - 5:00 PM.


      MAY 23 - JUNE 24
      Open Thursday through Sunday: Full park hours.

      JUNE 24 - SEPTEMBER 2
      Open Monday through Sunday

      Monday through Wednesday: Limited park hours.
      Thursday through Sunday: Full park hours.


      SEPTEMBER 3 - OCTOBER 13
      Open Thursday through Sunday: Full park hours.

      HOLIDAY BIKE PARK DATES
      - May 27 and September 2.
      Open for full park hours. Basin & Western Territory trails will be open.

      EVENT BIKE PARK CLOSURE DATES
      June 21 - 23 (Grand National Cross Country (GNCC):
      Only Western Territory trails will be open during the event.


      Retail Discounts15% off at all Snowshoe-owned retail shops
      Food & Beverage Discounts15% off at all Snowshoe-owned restaurants
      Lodging Discounts10% off non-holiday lodging stays booked through Snowshoe reservations
      Riding at Beech MountainRedeem three days of riding at Beech Mountain when you present your Snowshoe Season Bike Park Pass at their on-mountain sales location.

      *2024 Bike Park Season Pass Perks are available September 1 - October 15, 2023 and the entire 2024 Bike Park season (May 15 - Oct 13, 2024)

      Please note:
      - Retail discounts are applicable at 4848, Signatures & Sweets of Snowshoe, Pocahontas Supply Company, and The Mountain Adventure Center (MAC). Discount excludes hard goods.
      - Food & beverage discounts are applicable to all Snowshoe-owned restaurants. Snowshoe-owned restaurants include: Cheat Mountain Pizza, Sunset Cantina, The Junction Ale House, The Boathouse, and Wildcat Provisions.
      - Lodging discounts apply to stays of two nights or more. Please call 1-877-441-4386 when booking to apply your discount. Select event weekends excluded. Please call 1-877-441-4386 when booking to apply your discount.

      Bike Lessons
      GENERAL:
      - Lessons do not include lift tickets or bike rentals.
      - Discounted rental bike and lift tickets (if selected) are only valid during your lesson. If you want to continue riding after your lesson, you must purchase rentals and lift tickets separately.



      BIKE Requirements and RENTAL INFO:

      Lessons require a full-suspension downhill or enduro bike. Rentals often sellout in advance so we recommend advanced reservations.

      Adult MOUNTAIN BIKing 101 LESSONS
      Age:
      10 and over.
      Lesson Duration:
      1.5 hours.
      Meeting Location:
      The Mountain Adventure Center (MAC).
      Helpful Hint:
      Guests often take the Mountain Bike 101 course multiple times before they advance to skill clinics. Determine which lesson you should take by discussing with your coach.

      JUNIOR MOUNTAIN BIKING 101 LESSONs
      Ages:
      6 to 9 years old.
      Lesson Duration:
      1.5 Hours.
      Meeting Location:
      The Mountain Adventure Center (The MAC).
      AGES:
      3 and over.
      LESSON DURATION:
      1 to 3 Hours.
      MEETING LOCATION:
      The Mountain Adventure Center (The MAC).
      LIFT TICKET & RENTAL INFO:
      Private lessons do not include rentals and/or a bike park lift ticket. Those must be purchased separately. We recommend advanced reservations for bike rentals.
      ATTIRE:
      We recommend our guests wear the appropriate protective gear and attire for safety purposes.
      AGES:
      10 and over.
      LESSON DURATION:
      1 hour.
      MEETING LOCATION:
      The Mountain Adventure Center (The MAC).
      SKILL CLINICS OFFERED:
      We offer three different skill clinics daily: Drops, Jumps, and Berms & Cornering.
      SKILL LEVEL REQUIRED:
      All three skill clinics require downhill experience and the ability to handle blue/intermediate terrain.

      LIFT TICKETS AND RENTALS:

      Lift tickets and bike rentals are not included in the price of skills clinics. They must be purchased separately.

      Bike Rentals
      RENTAL PICK UP LOCATION
      The Mountain Adventure Center (MAC)
      The MAC is the location for all biking rental packages. It is located in the heart of the Village in the lower level of Allegheny Springs.

      Phone: 304.572.5917
      Directions

      What Is Included in Bike rentals?

      A mountain bike, full-face helmet, and pads are included in mountain bike rentals.

      Are Lift tickets or lessons included with rentals?

      - Snowshoe Bike Park lift tickets and season passes are not included with bike rentals.
      - Snowshoe Bike Park lessons are not included with bike rentals.

      CAN YOU USE BIKE RENTALS FOR RACE PURPOSES?
      No, you cannot use rental bikes for race purposes.

      Adult Downhill bike REntals
      Age:
      12 and over.
      Bike Sizes:


      - Small bikes apply to guests between 5' 3" and 5' 9" tall.
      - Medium bikes apply to guests between 5' 9" and 6' 2" tall.
      - Large bikes apply to guests 6' 3" and above.

      Adult enduro bike rentals
      Age:
      12 and over.
      Bike Sizes:

      - Small bikes apply to guests between 5' 0" and 5' 5" tall.
      - Medium bikes apply to guests between 5' 5" and 5' 10" tall.
      - Large bikes apply to guests between 5' 10" and 6' 1" tall.
      - X-Large bikes apply to guests 6' 1" and above.

      Adult Freeride Bike rentals
      Age:
      12 and over.
      Bike Sizes:
      - Small bikes apply to guests between 5' 0" and 5' 5" tall.
      - Medium bikes apply to guests between 5' 5" and 5' 10" tall.
      - Large bikes apply to guests between 5' 10" and 6' 1" tall.
      - X-Large bikes apply to guests 6' 1" and above.

      Junior freeride bike rentals
      Age:
      7 to 11.
      Bike Sizes:
      - Small bikes apply to children between 3' 9" and 4' 3" tall.
      - Medium bikes apply to children between 4' 8" and 4' 8" tall.

      Safety and Gear
      AWARENESS

      - Review the Snowshoe Bike Park trail system before you ride.
      - Review the trail signs and understand their meanings before you ride.
      - Understand that trail difficulty ratings and symbols are specific to Snowshoe Bike Park.
      - Trails or lifts may temporarily close due to weather, special events, construction, maintenance, or trail conditions. Check the daily trail report at The Mountain Adventure Center (The MAC) or The Depot for updated information.
      - All trails within the Snowshoe Bike Park are for downhill biking only. No uphill traffic is permitted.
      - Trail features vary in size and difficulty. Pay attention to signage.
      - Terrain and features change due to weather, maintenance, usage, modification, and time of day.
      - Do not use trails or features if you lack sufficient ability and/or experience. Cautiously walk your bike if you feel you are on a trail or feature beyond your skill level.
      - You may encounter authorized and unauthorized motor vehicles, trail work crews, and construction areas within the bike park. It is your responsibility to yield.
      - Some trails do not receive constant maintenance. Report any obstacles or hazards to patrol or a Snowshoe employee.
      - Please stay on designated trails.
      - Observe all posted signs and closures.
      - The Western Territory does not feature a top-to-bottom "easiest" trail.


      RESPONSIBILITY CODE

      - Ride under control and within your ability so you can stop or avoid other people and objects.
      - Stay on marked trails. Avoid all closed trails and areas.
      - Read and obey all signs and warnings.
      - Inspect trails and features before attempting them.
      - Only stop where you do not obstruct trails and remain visible to other riders.
      - Stop and look both ways before crossing roads.
      - Riders ahead of you have the right of way. You must avoid them.
      - When passing other riders, slow down or stop as necessary. Anticipate others at corners and blind spots. Slower riders should yield to faster riders as soon as it is safe.
      - When entering a trail or starting your descent, look uphill and yield to other riders.
      - You must wear a helmet while riding on Snowshoe Mountain trails.
      - If you are involved in, or witness a collision or accident, contact patrol or a Snowshoe employee.
      - If you are under the influence of alcohol or drugs, do not enter the Snowshoe Bike Park or use the chairlift.
      - You must be able to safely load, ride, and unload the chairlift.
      - Only ride trails and features within your ability.
      - Maintain your equipment and ensure it works properly before riding.
      - Respect Snowshoe Mountain, its employees, other guests, and property.
      BIKE RENTALS
      - You can rent bikes at The Mountain Adventure Center (The MAC).
      - Rentals include full-face helmets, chest and arm protectors, and knee and shin protectors.
      - If you have your own bike, you may rent gear onsite.
      - Lessons require a full-suspension downhill or enduro bike.
      - The MAC is also the main mountain bike retailer where you can purchase much of the recommended riding gear.


      EYE PROTECTION
      Glasses or goggles with clear lenses (yellow and light amber also work well) are best for trail riding.

      GLOVES
      Wear full-fingered, flexible gloves with non-padded palms while riding. Gardening gloves also work as a substitute. Unlike road riding gloves, where the point is to pad the palms, downhill and freeride gloves feature thin palms to ensure a firm grip and full fingers to protect the skin.

      PANTS
      Wear baggie shorts or moto pants. Jeans also suffice so long as free movement. Many riders wear padded cycling shorts under their outer layer. Shorts or pants made of thin fabric (i.e. basketball shorts) provide little protection. This is also true of cycling shorts worn without an additional layer on top.

      SHIRT OR JERSEY
      Jersey or tee shirts work well. Most people don't like the feel of body armor next to their skin (it's plastic and can be uncomfortable), so we recommend a tee shirt or tank top underneath.

      SHOES
      Skate-style, tennis, or laced flat-bottomed shoes work best with bike pedals. Avoid hiking or work boots as the soles won't grip well, especially in wet conditions. While riding in the bike park, sandals or water shoes are prohibited.

      SOCKS
      Wear whatever socks work best with your shoes. Keep in mind, shin guards can be uncomfortable on the skin, especially just above the ankle. Some people wear higher socks for that reason. Socks can also get wet, so wicking material works well.


      ADDITIONAL ITEMS

      Depending on the weather and your riding plans consider bringing the following items:

      - Snacks.
      - Sunscreen.
      - Rain jacket.
      - Hydration pack or water bottle.

      Summer Activities
      GENERAL INFORMATION:
      - Guests must have a valid driver's license to drive the vehicle.
      - Guests must be at least 13 to ride as a passenger.
      - Check-in is at the Village Adventure Outpost by the Big Top. Please arrive 10 minutes before your ticket time.


      SAFETY INFORMATION:
      - Drivers must wear Closed-toe shoes.
      - We provide DOT-approved helmets and you must wear them during the tour.
      GENERAL INFORMATION:
      - Guests must have a valid driver's license to drive the vehicle.
      - Guests must be at least 13 to ride as a passenger.
      - Check-in is at the Village Adventure Outpost by the Big Top. Please arrive 10 minutes before your ticket time.


      SAFETY INFORMATION:
      - Drivers must wear Closed-toe shoes.
      - We provide DOT-approved helmets and you must wear them during the tour.
      GENERAL INFORMATION:
      - The group's skill level and comfortability determines the terrain you ride during the tour.
      - The maximum weight for riders is 250 pounds.
      - Check-in is at the Village Adventure Outpost near the Big Top. Please arrive 10 minutes before your ticket time.


      SAFETY INFORmATION:
      - We provide helmets and you must wear them during the tour.
      GENERAL INFORMATION:

      - In addition to target practice,Participants will receive gun safety and control training during the 20-Shot Sporting Clay 101 tour.
      - The Sporting Clay course is on Shavers Lake Road in the direction of Silver Creek Ski Area. Please arrive 10 minutes before your ticket time.
      GENERAL INFORMATION:
      - Bike rides last 20 minutes.
      - The STACYC Bike course is located on Skidder Slope behind Highland House.
      GENERAL INFORMATION:
      - Ticket includes Ballhooter and Western Express lift access during operating hours.
      - Guests 5 and over must have a ticket. Guests 4 and under do not require tickets.

    • Prepare for your Ski/Snowboard trip

      Lift Tickets and Passes
      Take your pick from Snowshoe's three ski areas with your day lift ticket and elevate your winter at Cheat Mountain. Snowshoe, Silver Creek, and Western Territory are all waiting for you. And the fun doesn't have to stop when the sun goes down, either; your day lift ticket includes night skiing at the Silver Creek area until 9:00 PM when available.

      Need more information? Check our Mountain Report for the most up to date trail openings and our Winter Hours page for precise hours of operation and season dates.

      *Snowshoe lift tickets are valid only for the date(s) indicated on your ticket.
      You may pickup day lift tickets purchased in advance at the following locations:

      Front Desk:
      The Inn at Snowshoe, Allegheny Springs, or Mountain Top Check-In.
      View Hours

      Ticket Sales:
      The Depot or Expedition Rentals.
      View Hours
      Snowshoe Unlimited Renewal Pass Holders
      If you were a 22/23 pass holder, no need to worry about receiving a new pass for the 23/24 winter season. You can simply keep your current pass for use this year.

      New or Lapsed Pass Holders
      New pass holders will receive their pass in the mail. Be sure to upload your photo to your profile and sign the waiver.
      If you switch your pass type, you will receive a new pass for the 23/24 winter season. Please follow the directions for new or lapsed pass holders.

      Ikon Pass
      Visit Ikon Pass's My Pass page for more details on what to do once you buy your Ikon Pass.
      Life is better with perks. The Snowshoe Unlimited Season Pass, Midweek and Creek Season Pass, and Ikon Pass have loads of them. From dining and retail discounts to first dibs on the mountain with First Tracks, see all Snowshoe has to offer this winter.

      Snowshoe Season Pass Perks
      Ikon Pass Perks


      Can I purchase the Ikon Pass In Person at Snowshoe?
      Yes, you can purchase an Ikon Pass at Snowshoe Mountain. However, the easiest way to purchase your pass is at ikonpass.com. We deliver all passes ordered online by mail to the address on file.

      Can Someone Else Pick Up My Pass for Me?
      No, passes will only be issued to the person whose name is on the pass.

      Where Is the Best Place to Buy a Season Pass?
      Season Passes are sold online via the Ikon Pass website.

      Share the Snowshoe experience with Friends and Family at a discounted rate this season. Ikon Pass holders can share 25% off regular-priced tickets and you can redeem discounts online in advance, which gives you more time on the mountain.

      Lessons
      Proper Attire
      Before you begin your life-long love for Snowshoe Mountain, you'll want to make sure you have the proper clothing and equipment to maximize your experience. As they say, there's no such thing as bad weather, only bad clothing.

      The following items are mandatory for all children 12 and under: water-resistant outerwear, gloves, helmet, goggles/sunglasses/eye protection, and face protection/neck gaiter. Please arrive to lessons dressed and ready.

      A few general tips for your first Snowshoe Mountain excursion: layer up, use outerwear, upgrade your equipment, always wear a helmet, and don't forget your lip balm and sunscreen.

      See our First Timer's Blog for More Details


      Lift Ticket or Season Pass and Lesson Tickets
      Pick up your lift ticket, season pass, or lesson ticket at The Depot outside of Expedition Station Rentals. You must purchase a lift ticket or season pass in advance to ensure access and you must pick up your lesson pass to participate.

      Equipment
      If you rent equipment, please pick it up before your lesson start time and keep in mind the rental process takes time. On weekends and during the holidays, the process may take an hour or longer. Because of this, we highly recommend picking up equipment the night before your lesson.

      Weather Conditions
      We do not cancel lessons due to weather. If our lifts run, lessons run. On extreme weather days, we will take additional breaks as needed. You are not eligible for a refund if you decide not to attend your lesson due to weather.

      Waivers
      All lesson participants must sign a waiver for their lesson. For children under 18, parents or guardians must sign a waiver and accompany them to the lesson check-in. We will not permit unaccompanied participants under 18 to check in for their lesson.
      Group Lesson Check In Locations and Meeting Times

      Kids Group Lessons (4-12): Parents can check in their children for group lessons anytime between 9:00 AM and 10:00 AM outside of Expedition Rentals by the multi-colored flags. Arrivals after 10:00 AM should go to the Kids World lesson area in the bottom of Mountain Lodge. Late arrivals may not be allowed to join the lesson because late additions can hinder the group's progress.

      Parents must pick up children by 3:00 PM outside of Expedition Rentals.

      First Time Adult Group Lessons and Adult Group Lessons (ages 13+): Participants can check-in anytime between 9:00 AM and 12:00 PM outside Expedition Rentals by the multi-colored flags and you will be entered into the next available lesson.

      Please arrive ready with your equipment, the proper attire, your lift ticket or season pass, and your lesson pass. Without these, you will not be permitted to participate in the lesson.

      Information for All Pre-Ski School Programs
      - Pre-Ski School runs daily from December 9, 2023 to March 24, 2024.
      - Pick up, drop off, and all pre-ski activities will take place in the lower level of Mountain Lodge.
      - Morning Half-Day programs run 9:00 AM - 12:00 PM and include a morning snack.
      - Afternoon Half-Day programs run 1:00 PM - 4:00 PM and include an afternoon snack.
      - Full-day programs run from 9:00 AM - 4:00 PM and include a morning snack, lunch, and afternoon snack.
      - Late pickups will incur an additional fee of $10 per 15 minutes.


      Information for Pre-Ski School Programs with Full-Day Lessons
      - Lessons are not available with half-day programs.
      - We provide the child's rental gear.
      - The child must wear the proper attire to participate. Proper attire includes snow pants, a waterproof jacket, waterproof gloves, and warm socks. Lack of the proper attire can result in a lesson cancellation.
      - The instructor can decide whether the child can ride a surface or chair lift.
      - Lessons are weather permitting and at the discretion of the Pre-Ski staff.
      - No child will be forced to participate in a scheduled Pre-Ski lesson.
      - Late arrivals may result in cancellation without a refund.


      More Information on Pre-Ski School
      Your tailored private lesson is right around the corner. Check in at your designated time outside of Expedition Rentals by the orange flag. Please arrive ready with your equipment, the proper attire, a lift ticket or season pass, and a lesson pass.

      Rentals
      RENTAL PICK UP TIPS
      Complete your waiver before pick up to expedite the check out process and get on the mountain faster. Make sure you bring it to your rental location and don't forget to pick up your rental equipment the night before to save even more time. For detailed information about shop hours, visit our This Week on the Mountain page.

      PICK UP LOCATIONS
      No matter where you are in Snowshoe, we have a convenient rental location for you.

      Expedition Station Rentals
      Expedition rentals is the closest rental location to the Village and North Mountain. It is located in the lower level of Expedition Station Lodge in the Village.

      Phone: 304.572.5876

      Directions
      Village lodging properties: Allegheny Springs, Highland House, Seneca, Expedition Station, Rimfire, and Mountain Lodge.
      North Mountain lodging properties: Camp 4, Whistlepunk, Powderidge, Powder Monkey, Black Bear Crossing, Stemwinder, Land's End, Summit, Shamrock, Sundown Hutches, Mountain Crest, Pedestal House, and Ridgewood Condos.


      Top of the World Rentals

      Top of the World Rentals is the closest location for those in the South Mountain area. It is located inside the Top of the World building near Mountain Top Check-In.

      Phone: 304.572.5454

      Directions
      South Mountain lodging properties: Soaring Eagle Lodge, Logger's Run, Timbers, Sanctuary, Snowcrest, Leatherbark, Wabasso, Treetop, and Top of the World.


      The Mountain Adventure Center (MAC)
      The MAC is the location for all High Performance rental packages. It is located in the heart of the Village in the lower level of Allegheny Springs.

      Phone: 304.572.5917


      Directions

      Winter Activities
      • Children from ages six to 15 must be at least 46" tall to ride with an adult (ages 16 and over) for an additional cost.
      • Eligible children are only permitted on tours between 5:00 PM and 7:30 PM.
      • Adults are not allowed to ride as snowmobile passengers.
      • Tours take place on the ski slopes of the Snowshoe Basin.
      • Tours leave in half-hour intervals between 5:00 PM - 8:00 PM and last for one hour.

      Check-In
      • Check-in for Snowmobile Tours is located at the Adventure Outpost, past the Depot in the Village and adjacent to Skidder Slope.

      What to Wear
      • Please wear full-coverage clothing with no skin exposure to protect yourself against the cold weather.
      • Ski boots are not permitted on Snowmobile tours.

      Snow tubing is closed for the 2024.25 Season. We'll see you next winter!

      • Children must be 4 years old and at least 36” tall to be permitted on the main tubing hill.
      • Children three and under or those shorter than 36” may access the separate and smaller tubing area that does not have a rope tow.
      • A deck with comfortable seating is available for guests wanting to take a break or view others on the tube hill.
      • Galactic Snow Tubing sessions begin at 5:00 PM.
      • We strictly forbid riding double on tubes or making snow tube trains.

      Location
      • The Coca-Cola tubing hill is located behind Silver Creek Lodge.
      • You can pick up tubing tickets at the Ticket Sales desk inside the Lodge located beside Silver Creek Rentals.
      • Access Silver Creek via our free on-mountain shuttle or utilize the free parking available.

      What to Wear
      • We recommend you wear proper snow attire.
      • Ski boots are not allowed on the tubing hill.

    Arrive Easy

    Transportation & Parking

    For detailed information about parking, directions, public transportation schedules, and more, visit our Getting Here guide.

    Lodging Check-In

    Visit our Lodging Check-In page for directions, hours, and contact information.

    Hours & Locations
    Ticket office
    The Depot
    Directions

    Expedition Rentals
    Inside Expedition Station

    Directions


    View All Location Hours
    Lessons
    Meet at the Mountain Adventure Center (MAC)
    Directions

    View Location Hours
    Rentals
    Pick-up at the Mountain Adventure Center (MAC)
    Directions

    View All Location Hours
    Additional Support

    CANCELLATION POLICIES
    Lift Tickets
    Full payment is required at the time of booking. Online tickets are fully refundable and changeable up until 14 days from the product start date. After that, tickets are nonrefundable and non-changeable. Online tickets are non-transferable and valid only on product dates purchased. Insurance may be purchased on this product. Purchased insurance terms will then apply.

    Rentals, Lessons, Programs, and Pre-Ski School
    Full payment will be taken at the time of booking for any activity products such as ski school, adventure, rentals, etc. You will be able to cancel these for a full refund up until three days before your arrival date. Within three days of your arrival date, these products are nonrefundable unless otherwise noted on the product information.
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