Pre-Arrival Guide
Welcome TO Snowshoe
That Cheat Mountain magic is on its way and so is your trip to Snowshoe. Make your experience as smooth and memorable as possible with this guide on all you need to know before you go. View important lift ticket, lesson, or rental information, and steps to take to simplify your journey. Be sure to complete any required documentation before your trip. And if you have any additional questions, contact us. We're here to help you explore all Snowshoe has to offer.
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That Cheat Mountain magic is on its way and so is your trip to Snowshoe. Make your experience as smooth and memorable as possible with this guide on all you need to know before you go. View important lift ticket, lesson, or rental information, and steps to take to simplify your journey. Be sure to complete any required documentation before your trip. And if you have any additional questions, contact us. We're here to help you explore all Snowshoe has to offer.
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THe Snowshoe APP: Your Gateway to Mountain more
Stay connected with the Snowshoe app and navigate with real-time weather updates, point-to-point walking directions, and on-mountain directions. You can also track your stats, connect with friends, and earn badges. It's the easiest way to mountain more.
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Stay connected with the Snowshoe app and navigate with real-time weather updates, point-to-point walking directions, and on-mountain directions. You can also track your stats, connect with friends, and earn badges. It's the easiest way to mountain more.
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Prepare for your Ski/Snowboard trip
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Lift Tickets and Passes
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Day Lift Ticket Validity, Mountain Report, and Hours of Operation
Take your pick from Snowshoe's three ski areas with your day lift ticket and elevate your winter at Cheat Mountain. Snowshoe, Silver Creek, and Western Territory are all waiting for you. And the fun doesn't have to stop when the sun goes down, either; your day lift ticket includes night skiing at the Silver Creek area until 9:00 PM when available.
Need more information? Check our Mountain Report for the most up to date trail openings and our Winter Hours page for precise hours of operation and season dates.
*Snowshoe lift tickets are valid only for the date(s) indicated on your ticket.
Need more information? Check our Mountain Report for the most up to date trail openings and our Winter Hours page for precise hours of operation and season dates.
*Snowshoe lift tickets are valid only for the date(s) indicated on your ticket.
Day Lift Ticket Pickup
You may pickup day lift tickets purchased in advance at the following locations:
Front Desk:
The Inn at Snowshoe, Allegheny Springs, or Mountain Top Check-In.
View Hours
Ticket Sales:
The Depot or Expedition Rentals.
View Hours
Front Desk:
The Inn at Snowshoe, Allegheny Springs, or Mountain Top Check-In.
View Hours
Ticket Sales:
The Depot or Expedition Rentals.
View Hours
Picking Up Your Snowshoe Season Pass or Ikon Pass
Snowshoe Unlimited Renewal Pass Holders
If you were a 23/24 pass holder, no need to worry about receiving a new pass for the 24/25 winter season. You can simply keep your current pass for use this year.
New or Lapsed Pass Holders
New pass holders will receive their pass in the mail. Be sure to upload your photo to your profile and sign the waiver.If you switch your pass type, you will receive a new pass for the 24/25 winter season. Please follow the directions for new or lapsed pass holders.
Ikon Pass
Visit Ikon Pass's My Pass page for more details on what to do once you buy your Ikon Pass.
If you were a 23/24 pass holder, no need to worry about receiving a new pass for the 24/25 winter season. You can simply keep your current pass for use this year.
New or Lapsed Pass Holders
New pass holders will receive their pass in the mail. Be sure to upload your photo to your profile and sign the waiver.If you switch your pass type, you will receive a new pass for the 24/25 winter season. Please follow the directions for new or lapsed pass holders.
Ikon Pass
Visit Ikon Pass's My Pass page for more details on what to do once you buy your Ikon Pass.
How to Use Your Pass Perks
Life is better with perks. The Snowshoe Unlimited Season Pass, Midweek and Creek Season Pass, and Ikon Pass have loads of them. From dining and retail discounts to first dibs on the mountain with First Tracks, see all Snowshoe has to offer this winter.
Snowshoe Season Pass Perks
Ikon Pass Perks
Snowshoe Season Pass Perks
Ikon Pass Perks
Additional Season Pass and Ikon Pass FAQ
Can I purchase the Ikon Pass In Person at Snowshoe?
Yes, you can purchase an Ikon Pass at Snowshoe Mountain. However, the easiest way to purchase your pass is at ikonpass.com. We deliver all passes ordered online by mail to the address on file.
Can Someone Else Pick Up My Pass for Me?
No, passes will only be issued to the person whose name is on the pass.
Where Is the Best Place to Buy a Season Pass?
Season Passes are sold online via the Ikon Pass website.
Yes, you can purchase an Ikon Pass at Snowshoe Mountain. However, the easiest way to purchase your pass is at ikonpass.com. We deliver all passes ordered online by mail to the address on file.
Can Someone Else Pick Up My Pass for Me?
No, passes will only be issued to the person whose name is on the pass.
Where Is the Best Place to Buy a Season Pass?
Season Passes are sold online via the Ikon Pass website.
Friends and Family Passes
Share the Snowshoe experience with Friends and Family at a discounted rate this season. Ikon Pass holders can share 25% off regular-priced tickets and you can redeem discounts online in advance, which gives you more time on the mountain.
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Lesson Pre-Arrival Checklist
Proper Attire
Before you begin your life-long love for Snowshoe Mountain, you'll want to make sure you have the proper clothing and equipment to maximize your experience. As they say, there's no such thing as bad weather, only bad clothing.
The following items are mandatory for all children 12 and under: water-resistant outerwear, gloves, helmet, goggles/sunglasses/eye protection, and face protection/neck gaiter. Please arrive to lessons dressed and ready.
A few general tips for your first Snowshoe Mountain excursion: layer up, use outerwear, upgrade your equipment, always wear a helmet, and don't forget your lip balm and sunscreen.
See our First Timer's Blog for More Details
Lift Ticket or Season Pass and Lesson Tickets
Pick up your lift ticket, season pass, or lesson ticket at The Depot outside of Expedition Station Rentals. You must purchase a lift ticket or season pass in advance to ensure access and you must pick up your lesson pass to participate.
Equipment
If you rent equipment, please pick it up before your lesson start time and keep in mind the rental process takes time. On weekends and during the holidays, the process may take an hour or longer. Because of this, we highly recommend picking up equipment the night before your lesson.
Weather Conditions
We do not cancel lessons due to weather. If our lifts run, lessons run. On extreme weather days, we will take additional breaks as needed. You are not eligible for a refund if you decide not to attend your lesson due to weather.
Waivers
All lesson participants must sign a waiver for their lesson. For children under 18, parents or guardians must sign a waiver and accompany them to the lesson check-in. We will not permit unaccompanied participants under 18 to check in for their lesson.
Before you begin your life-long love for Snowshoe Mountain, you'll want to make sure you have the proper clothing and equipment to maximize your experience. As they say, there's no such thing as bad weather, only bad clothing.
The following items are mandatory for all children 12 and under: water-resistant outerwear, gloves, helmet, goggles/sunglasses/eye protection, and face protection/neck gaiter. Please arrive to lessons dressed and ready.
A few general tips for your first Snowshoe Mountain excursion: layer up, use outerwear, upgrade your equipment, always wear a helmet, and don't forget your lip balm and sunscreen.
See our First Timer's Blog for More Details
Lift Ticket or Season Pass and Lesson Tickets
Pick up your lift ticket, season pass, or lesson ticket at The Depot outside of Expedition Station Rentals. You must purchase a lift ticket or season pass in advance to ensure access and you must pick up your lesson pass to participate.
Equipment
If you rent equipment, please pick it up before your lesson start time and keep in mind the rental process takes time. On weekends and during the holidays, the process may take an hour or longer. Because of this, we highly recommend picking up equipment the night before your lesson.
Weather Conditions
We do not cancel lessons due to weather. If our lifts run, lessons run. On extreme weather days, we will take additional breaks as needed. You are not eligible for a refund if you decide not to attend your lesson due to weather.
Waivers
All lesson participants must sign a waiver for their lesson. For children under 18, parents or guardians must sign a waiver and accompany them to the lesson check-in. We will not permit unaccompanied participants under 18 to check in for their lesson.
Know Before You Go: Group Lessons
Group Lesson Check In Locations and Meeting Times
Kids Group Lessons (4-12): Meet outside Expedition Rentals.Parents can check in their children for group lessons anytime between 9:00 AM and 10:00 AM by the multi-colored flags. Arrivals after 10:00 AM should go to the Kids World lesson area in the bottom of Mountain Lodge. Late arrivals may not be allowed to join the lesson because late additions can hinder the group's progress.
Parents must pick up children by 3:00 PM outside of Expedition Rentals.
Learn to Ski & Rideand Adult Group Lessons (ages 13+): Meet outside Expedition Rentals. Participants can check-in anytime between 9:00 AM and 12:00 PM for morning lessons and at 2:45 PM for the 3:00 PM lesson by the multi-colored flags outside Expedition Rentals. You will be entered into the next available lesson.
Please arrive ready with your equipment, the proper attire, your lift ticket or season pass, and your lesson pass. Without these, you will not be permitted to participate in the lesson.
Kids Group Lessons (4-12): Meet outside Expedition Rentals.Parents can check in their children for group lessons anytime between 9:00 AM and 10:00 AM by the multi-colored flags. Arrivals after 10:00 AM should go to the Kids World lesson area in the bottom of Mountain Lodge. Late arrivals may not be allowed to join the lesson because late additions can hinder the group's progress.
Parents must pick up children by 3:00 PM outside of Expedition Rentals.
Learn to Ski & Rideand Adult Group Lessons (ages 13+): Meet outside Expedition Rentals. Participants can check-in anytime between 9:00 AM and 12:00 PM for morning lessons and at 2:45 PM for the 3:00 PM lesson by the multi-colored flags outside Expedition Rentals. You will be entered into the next available lesson.
Please arrive ready with your equipment, the proper attire, your lift ticket or season pass, and your lesson pass. Without these, you will not be permitted to participate in the lesson.
Know Before You Go: Pre-Ski School
Information for All Pre-Ski School Programs
- Pre-Ski School runs daily from December 7, 2024 to March 23, 2025.
- Pick up, drop off, and all pre-ski activities will take place in the lower level of Mountain Lodge.
- Morning Half-Day programs run 9:00 AM - 12:00 PM and include a morning snack.
- Afternoon Half-Day programs run 1:00 PM - 4:00 PM and include an afternoon snack.
- Full-day programs run from 9:00 AM - 4:00 PM and include a morning snack, lunch, and afternoon snack.
- Late pickups will incur an additional fee of $10 per 15 minutes.
Information for Pre-Ski School Programs with Full-Day Lessons
- Lessons are not available with half-day programs.
- We provide the child's rental gear.
- The child must wear the proper attire to participate. Proper attire includes snow pants, a waterproof jacket, waterproof gloves, and warm socks. Lack of the proper attire can result in a lesson cancellation.
- The instructor can decide whether the child can ride a surface or chair lift.
- Lessons are weather permitting and at the discretion of the Pre-Ski staff.
- No child will be forced to participate in a scheduled Pre-Ski lesson.
- Late arrivals may result in cancellation without a refund.
More Information on Pre-Ski School
- Pre-Ski School runs daily from December 7, 2024 to March 23, 2025.
- Pick up, drop off, and all pre-ski activities will take place in the lower level of Mountain Lodge.
- Morning Half-Day programs run 9:00 AM - 12:00 PM and include a morning snack.
- Afternoon Half-Day programs run 1:00 PM - 4:00 PM and include an afternoon snack.
- Full-day programs run from 9:00 AM - 4:00 PM and include a morning snack, lunch, and afternoon snack.
- Late pickups will incur an additional fee of $10 per 15 minutes.
Information for Pre-Ski School Programs with Full-Day Lessons
- Lessons are not available with half-day programs.
- We provide the child's rental gear.
- The child must wear the proper attire to participate. Proper attire includes snow pants, a waterproof jacket, waterproof gloves, and warm socks. Lack of the proper attire can result in a lesson cancellation.
- The instructor can decide whether the child can ride a surface or chair lift.
- Lessons are weather permitting and at the discretion of the Pre-Ski staff.
- No child will be forced to participate in a scheduled Pre-Ski lesson.
- Late arrivals may result in cancellation without a refund.
More Information on Pre-Ski School
Know Before You Go: Private Lessons
Meet Outside Expedition Rentals.Your tailored private lesson is right around the corner. Check in at your designated time outside of Expedition Rentals by the orange flag. Please arrive ready with your equipment, the proper attire, a lift ticket or season pass, and a lesson pass.
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Rental Pick Up Tips and Locations
RENTAL PICK UP TIPS
Complete your waiver before pick up to expedite the check out process and get on the mountain faster. Make sure you bring it to your rental location and don't forget to pick up your rental equipment the night before to save even more time. For detailed information about shop hours, visit our This Week on the Mountain page.
PICK UP LOCATIONS
No matter where you are in Snowshoe, we have a convenient rental location for you.
Expedition Station Rentals
Expedition rentals is the closest rental location to the Village and North Mountain. It is located in the lower level of Expedition Station Lodge in the Village.
Phone: 304.572.5876
Directions
Village lodging properties: Allegheny Springs, Highland House, Seneca, Expedition Station, Rimfire, and Mountain Lodge.
North Mountain lodging properties: Camp 4, Whistlepunk, Powderidge, Powder Monkey, Black Bear Crossing, Stemwinder, Land's End, Summit, Shamrock, Sundown Hutches, Mountain Crest, Pedestal House, and Ridgewood Condos.
Top of the World Rentals
Top of the World Rentals is the closest location for those in the South Mountain area. It is located inside the Top of the World building near Mountain Top Check-In.
Phone: 304.572.5454
Directions
South Mountain lodging properties: Soaring Eagle Lodge, Logger's Run, Timbers, Sanctuary, Snowcrest, Leatherbark, Wabasso, Treetop, and Top of the World.
The Mountain Adventure Center (MAC)
The MAC is the location for all High Performance rental packages. It is located in the heart of the Village in the lower level of Allegheny Springs.
Phone: 304.572.5917
Directions
Complete your waiver before pick up to expedite the check out process and get on the mountain faster. Make sure you bring it to your rental location and don't forget to pick up your rental equipment the night before to save even more time. For detailed information about shop hours, visit our This Week on the Mountain page.
PICK UP LOCATIONS
No matter where you are in Snowshoe, we have a convenient rental location for you.
Expedition Station Rentals
Expedition rentals is the closest rental location to the Village and North Mountain. It is located in the lower level of Expedition Station Lodge in the Village.
Phone: 304.572.5876
Directions
Village lodging properties: Allegheny Springs, Highland House, Seneca, Expedition Station, Rimfire, and Mountain Lodge.
North Mountain lodging properties: Camp 4, Whistlepunk, Powderidge, Powder Monkey, Black Bear Crossing, Stemwinder, Land's End, Summit, Shamrock, Sundown Hutches, Mountain Crest, Pedestal House, and Ridgewood Condos.
Top of the World Rentals
Top of the World Rentals is the closest location for those in the South Mountain area. It is located inside the Top of the World building near Mountain Top Check-In.
Phone: 304.572.5454
Directions
South Mountain lodging properties: Soaring Eagle Lodge, Logger's Run, Timbers, Sanctuary, Snowcrest, Leatherbark, Wabasso, Treetop, and Top of the World.
The Mountain Adventure Center (MAC)
The MAC is the location for all High Performance rental packages. It is located in the heart of the Village in the lower level of Allegheny Springs.
Phone: 304.572.5917
Directions
Prepare for your Activity
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Know Before You Go: Snowmobiling
- Children from ages six to 15 must be at least 46" tall to ride with an adult (ages 16 and over) for an additional cost.
- Eligible children are only permitted on tours between 5:00 PM and 7:30 PM.
- Adults are not allowed to ride as snowmobile passengers.
- Tours take place on the ski slopes of the Snowshoe Basin.
- Tours leave in half-hour intervals between 5:00 PM - 8:00 PM and last for one hour.
Check-In
- Check-in for Snowmobile Tours is located at the Adventure Outpost, past the Depot in the Village and adjacent to Skidder Slope.
What to Wear
- Please wear full-coverage clothing with no skin exposure to protect yourself against the cold weather.
- Ski boots are not permitted on Snowmobile tours.
Know Before You Go: Adventure Dining Tours
- Passengers must be at least 6 years old and 46" tall to ride in the off-road vehicle.
- Must have a valid driver's license to operate an off-road vehicle.
- Meal includes appetizer, entree, desert, soft drinks, and water. Meal also includes one glass of wine with additional wine and beer available for purchase (for those ages 21 and over).
- If you have food allergies or require special accommodations please contact the call center.
- Check-in is located at Top of the World. Please arrive 10 minutes before your ticket time.
- DOT-approved helmets are provided and must be worn during the tour
- Closed toed shoes are required.
- Wear full coverage clothing to protect against the cold.
Know Before You Go: Offroad Adventure Tours
- Passengers must be at least 6 years old and 46" tall to ride in the off-road vehicle.
- Must have a valid driver's license to drive an off-road vehicle.
Check-In
- Check in is at Top of the World. Please arrive 10 minutes before your ticket time
- Closed toed shoes are required.
- Please wear full coverage clothing to protect against the cold
- DOT-approved helmets are provided and required to be worn during the tour.
Know Before You Go: Snow Tubing
- Children must be 4 years old and at least 36” tall to be permitted on the main tubing hill.
- Children three and under or those shorter than 36” may access the separate and smaller tubing area that does not have a rope tow.
- A deck with comfortable seating is available for guests wanting to take a break or view others on the tube hill.
- Galactic Snow Tubing sessions begin at 5:00 PM.
- We strictly forbid riding double on tubes or making snow tube trains.
Location
- The Coca-Cola tubing hill is located behind Silver Creek Lodge.
- You can pick up tubing tickets at the Ticket Sales desk inside the Lodge located beside Silver Creek Rentals.
- Access Silver Creek via our free on-mountain shuttle or utilize the free parking available.
What to Wear
- We recommend you wear proper snow attire.
- Ski boots are not allowed on the tubing hill.
Arrive Easy
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Transportation & Parking
For detailed information about parking, directions, public transportation schedules, and more, visit our Getting Here guide.
Lodging Check-In
Visit our Lodging Check-In page for directions, hours, and contact information.
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For detailed information about parking, directions, public transportation schedules, and more, visit our Getting Here guide.
Lodging Check-In
Visit our Lodging Check-In page for directions, hours, and contact information.
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Hours & Locations
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Ticket office
The Depot
Directions
Expedition Rentals
Inside Expedition Station
Directions
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The Depot
Directions
Expedition Rentals
Inside Expedition Station
Directions
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Rentals
Pick-up at Expedition Rentals, Top of the World, or Silver Creek. Premium Demo pick-up is at The MAC.
Directions
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Pick-up at Expedition Rentals, Top of the World, or Silver Creek. Premium Demo pick-up is at The MAC.
Directions
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Additional Support
CANCELLATION POLICIES
Lift Tickets
Full payment is required at the time of booking. Online tickets are fully refundable and changeable up until 14 days from the product start date. After that, tickets are nonrefundable and non-changeable. Online tickets are non-transferable and valid only on product dates purchased. Insurance may be purchased on this product. Purchased insurance terms will then apply.
Rentals, Lessons, Programs, and Pre-Ski School
Full payment will be taken at the time of booking for any activity products such as ski school, adventure, rentals, etc. You will be able to cancel these for a full refund up until three days before your arrival date. Within three days of your arrival date, these products are nonrefundable unless otherwise noted on the product information. rich-text, responsive-table
CANCELLATION POLICIES
Lift Tickets
Full payment is required at the time of booking. Online tickets are fully refundable and changeable up until 14 days from the product start date. After that, tickets are nonrefundable and non-changeable. Online tickets are non-transferable and valid only on product dates purchased. Insurance may be purchased on this product. Purchased insurance terms will then apply.
Rentals, Lessons, Programs, and Pre-Ski School
Full payment will be taken at the time of booking for any activity products such as ski school, adventure, rentals, etc. You will be able to cancel these for a full refund up until three days before your arrival date. Within three days of your arrival date, these products are nonrefundable unless otherwise noted on the product information. rich-text, responsive-table
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